Privacy Policy

Privacy Policy

Information Collection, Use, and Sharing:

At Completely Connected, we value your privacy and handle your personal information with care. We collect, store, and use your information only when it is provided voluntarily, such as through direct contact methods like email or phone. Your information is used solely to enhance your experience with us, including processing purchases, providing services, offering support, and sharing updates, promotions, or surveys. You may opt out of such communications at any time. Rest assured, we do not sell or disclose your email addresses or personal information to third parties.

For security purposes, we may use third-party software like reCAPTCHA to protect our services. Any data collected by these third-party services is subject to their respective privacy policies, such as the Google Privacy Policy.

SMS Policy:

With your verbal consent, Completely Connected uses SMS messaging strictly for customer service purposes, including appointment reminders, follow-ups on support inquiries, and friendly check-ins to ensure systems are functioning as expected. Out of respect for your time and privacy, we use SMS solely for service-related communication—not for marketing or promotions. Messages may incur standard data and messaging rates. If you wish to opt out at any time, you may reply “STOP” to any message. For additional assistance, reply “HELP” or contact us directly at 800-585-1992.

Security:

We prioritize the security of your information and take appropriate measures to prevent unauthorized access, use, or disclosure. Only employees who need your information for specific tasks, such as sales or customer service, are granted access. All personal data is stored on secure servers and computers.

Links:

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Access and Control Over Information:

You have the right to access, correct, or request the deletion of any personal data you have provided to Completely Connected. For any privacy-related questions or concerns, feel free to contact us at your convenience. We are committed to safeguarding your data and will respond to inquiries promptly and responsibly.

Contact Us:

If you believe that Completely Connected is not adhering to this privacy policy, or if you have any concerns regarding your privacy, please contact us immediately at 800-585-1992 or via email at service@completelyconnected.net.