General Terms of Service

Effective Date: 05/30/2025

Welcome to Completely Connected! These Terms of Service (“Terms”) govern your access to and use of our website at https://completelyconnected.net and all products and services offered by Completely Connected LLC. By using our Site or engaging our Services, you agree to be bound by these Terms and our Privacy Policy.

1. ServicesCompletely Connected LLC provides professional technology services including home automation, smart networking, audio/video integration, lighting control, security systems, and licensed residential and commercial electrical contracting. 2. User Responsibilities

You agree to use our Site and Services only for lawful purposes and not to:

  • Engage in unauthorized access or misuse of our systems;

  • Attempt to disrupt or harm our service operations;

  • Submit false or misleading information.

3. Privacy

We collect limited personal information necessary to deliver and support our services. This includes names, phone numbers, email addresses, service addresses, and relevant site/project details. Our full data handling practices are available in our Privacy Policy.

4. Intellectual Property All content, trademarks, graphics, and logos on our Site are owned or licensed by Completely Connected LLC and may not be reproduced without express permission.5. Limitation of LiabilityWe are not liable for any indirect, incidental, or consequential damages resulting from your use of our Site or Services, including data loss, service interruption, or installation-related delays, unless directly caused by our negligence. 6. IndemnificationTo Opt Out, reply “STOP” to any message or contact us at: 📞 239-398-4369 ✉️ service@completelyconnected.net 7. Governing Law

These Terms are governed by the laws of the State of Florida. All disputes must be resolved in the state or federal courts located in Lee County, Florida.

8. Changes to Terms

We may revise these Terms from time to time. The latest version will always be available on our website with the effective date noted. Continued use of the Site or Services constitutes your acceptance of any updates.


SMS Terms of Service

To maintain compliance with The Campaign Registry (TCR) and SMS regulations, this section outlines the terms specific to SMS communications.

1. ConsentBy initiating communication or submitting your contact information, you consent to receive SMS messages from Completely Connected LLC related to services you request or have scheduled.  2. Types of SMS Communication

You may receive:

  • Appointment confirmations and reminders

  • Service updates and technician ETAs

  • Installation and project status updates

  • System notices and troubleshooting follow-up

  • Business-related alerts

3. Message Frequency

Message frequency will vary depending on your service level and current project. Typically, you can expect 1–5 messages per week. Across our customer base, we may send up to 150 messages per day.

4. Standard Rates

Message and data rates may apply based on your wireless carrier. Completely Connected LLC is not responsible for any charges billed by your carrier.

5. Opt-In Method

You opt in to receive messages by:

  • Messaging us directly

  • Filling out a service request form

  • Providing your mobile number during a consultation, service call, or online request

6. Opt-Out Method

To stop receiving messages, reply STOP to any SMS. You may also opt out by contacting:

📞 239-398-4369

✉️ service@completelyconnected.net

7. Help and Support

For help, reply HELP to any message or reach out to us directly via phone or email.

📞 239-398-4369

✉️ service@completelyconnected.net

8. Text Messaging Disclosure

By texting or agreeing to receive messages from 239-398-4369, you acknowledge:

  • Messaging frequency may vary

  • Message and data rates may apply

  • You can opt out at any time by replying STOP

  • You can receive help by replying HELP

Ready to Enhance Your Space?Whether you're looking to upgrade your entertainment system, improve home automation, or enhance security, we’re here to help. Contact us today to discuss your project, request a free quote, or schedule a visit to our Fort Myers showroom. Let Completely Connected bring your vision to life!